£100 Gift Voucher
The Perfect Gift
The perfect 'shoe' present - a gift voucher redeemable against anything in the Mandarina collection.
Save the embarrassment of giving someone the wrong thing and let them decide on what they really want.
Available in £25, £50, £75 or £100 denominations. We will send the voucher through the post with pretty Mandarina ribbon and orange tissue paper.
Simple to use - the lucky recipient can either apply the voucher code at our online check out, or phone through their order to a real human being in our office on UK 01307 819488.
No hassle, no stress!
We use Royal Mail second class 'signed for' service for all our deliveries. This generally takes 3 to 5 days. If your package has not arrived in timely fashion please contact us to track the parcel. Tel: 01307 819488. Due to recent ongoing industrial action at Royal Mail deliveries are still a little inconsistent with some (random) items taking longer to arrive than usual. This also applies to returns.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please ring us and we can send them 1st class or Special Delivery!
UK standard signed for delivery £5.95
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight delivery can be arranged by calling the office on Tel: 01307 819488. There is not an option to select Express Delivery online, please just call us.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns.
We will of course post out exchange items without charging additional postage fees.
We are currently operating an extended returns policy due to the recent disruption at Royal Mail. We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
Thrilled
Thank you very much for the shoes sent to our London address, I am thrilled with both pairs. I bought a pair of classic slingbacks in aqua last year and was equally happy with them. I met you at the Ardingly Fair last year whilst visiting my mother who lives nearby. Earlier this year I went to a School Reunion in Surrey and a friend of mine who lives in Lockerbie appeared in a pair of your tweed ankle boots in bright pink, they were very much the talking point of the day! I thought you would be pleased to hear about that. Keep up the good work of designing such lovely shoes and many thanks.
After Lockdown!
Delighted with my shoes,
When I’m allowed a social life again I shall buy some more.
Thank you.
A Wonderful Testimonial!
I hope you are enjoying the changing seasons in Scotland, whilst hopefully, working towards a new collection of fabulous shoes.
I just wanted to say that, being a subtle addict to your shoes, I was out to lunch on Friday and wore the emerald green suede flats with the buttons, with a linen dress, exactly the same colour.
Your shoes caused a storm! The impact was amazing. It's always wonderful to reiterate your story, where they are made, our email links over the years, and talk about your shoes so personally. Of course, being a British is important too!
I have 13 pairs of your unique shoes, all equal in exquisite styles, comfort and flawless finishes.
I just thought you'd love to hear this!
Comments from Vogue
We were delighted to receive this message from a member of Vogue's fashion team the other day:
"Our readers love to have quirky original pieces you don't see everywhere! I saw someone in John Lewis the other day wearing a pair of your boots- I think they were bright green- they're so distinctive I knew instantly they were Mandarina!"
Beautiful Orange Packaging
My dressing room is filling up with your orange boxes!
