£100 Gift Voucher
The Perfect Gift
The perfect 'shoe' present - a gift voucher redeemable against anything in the Mandarina collection.
Save the embarrassment of giving someone the wrong thing and let them decide on what they really want.
Available in £25, £50, £75 or £100 denominations. We will send the voucher through the post with pretty Mandarina ribbon and orange tissue paper.
Simple to use - the lucky recipient can either apply the voucher code at our online check out, or phone through their order to a real human being in our office on UK 01307 819488.
No hassle, no stress!
We use Royal Mail 48 Hour Tracked service for all our deliveries, but packages do sometimes take longer. If your package has not arrived in timely fashion please contact us to track the parcel.
Tel: 01307 819488 or email [email protected]
Royal Mail is generally reliable but some (random) items do take longer to arrive than usual. This also applies to returns. We have no control over this! We cannot be held responsible for postal delays.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please let us know and we can send them out 24 Hour Tracked
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight UK delivery can be arranged by calling the office on Tel: 01307 819488. The charge is by weight but it is generally around £10. There is not an option to select Express Delivery online, please call us. This service requires a signature and it is the customer responsibility to have arrangements in place to receive the package.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition. Returns instructions are provided on the reverse of your invoice.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns. Consequently delivery and postage charges are non-refundable unless your order is incorrect or faulty. For your peace of mind make sure you ask for a certificate of posting. We cannot take responsibility for items that for whatever reason fail to reach Mandarina HQ.
We will of course post out exchange items within the UK without charging additional postage fees.
We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
After Lockdown!
Delighted with my shoes,
When I’m allowed a social life again I shall buy some more.
Thank you.
Absolutely Gorgeous and a fabtastic service!
I had to write to you to tell you how absolutely georgeous the shoes are that I ordered. Why have I not known about you before...but now I have found you and have told all my friends about your beautiful shoes and boots. They are so unusual, beautifully made and so comfortable. Thanks again for a fabtastic service
The Shoe Happy Bride!
I just wanted to say thank you so much for posting my Wedding shoes first class. They arrived today and are absolutely stunning- I am over the moon with them and they are so comfortable. The leather inside is so soft. I have struggled trying to find the perfect bridal shoes. I couldn’t be happier & I know I will be able to dance the night away in them!
EXCELLENT
I would like to let you know I am absolutely delighted with my order of"Orange check button pumps" & the Jet Diamanté shoe clips,they arrived today.
they are perfect and just what I was looking for. the postage,delivery and wrapping are excellent. this is my second pair of shoes from yourselves and I am absolutely delighted.
thank you once again
I feel like Cinderella and the glass slipper...they fit perfectly
The shoes are beautiful and it is just amazing how jazzy pink goes with just about everything...I feel like Cinderella and the glass slipper...they fit perfectly & this could be the beginning of a very dangerous relationship between us!