£50 Gift Voucher
The Perfect Gift
The perfect 'shoe' present - a gift voucher redeemable against anything in the Mandarina collection.
Save the embarrassment of giving someone the wrong thing and let them decide on what they really want.
Available in £25, £50, £75 or £100 denominations. We will send the voucher through the post with pretty Mandarina ribbon and orange tissue paper.
Simple to use - the lucky recipient can either apply the voucher code at our online check out, or phone through their order to a real human being in our office on UK 01307 819488.
No hassle, no stress!
We use Royal Mail second class 'signed for' service for all our deliveries. This generally takes 3 to 5 days. If your package has not arrived in timely fashion please contact us to track the parcel. Tel: 01307 819488. Due to recent ongoing industrial action at Royal Mail deliveries are still a little inconsistent with some (random) items taking longer to arrive than usual. This also applies to returns.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please ring us and we can send them 1st class or Special Delivery!
UK standard signed for delivery £5.95
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight delivery can be arranged by calling the office on Tel: 01307 819488. There is not an option to select Express Delivery online, please just call us.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns.
We will of course post out exchange items without charging additional postage fees.
We are currently operating an extended returns policy due to the recent disruption at Royal Mail. We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
What fabulous shoes - I am thrilled with the pair that I received this week.First impressions of even the packaging are well above average - I loved the orange box.Shoes beautifully wrapped & protected - far better than any other website I have used.The shoe bag reminds me of a certain shop - the head office being in Paris! Shoes are wonderful - I am really delighted with them.
Today I received my button pumps + sneakers. You made me very happy! ☀️
I would just like to congratulate you on your exceptional service. The shoes were delivered to my work address on Monday morning and they are ABSOLUTELY GORGEOUS!! Many thanks - I will certainly make you my first port of call when looking for special shoes in the future.
Thank you so much for the marvellous service Mandarina provides - great attention to detail especially with the packaging. I love my shoes!
Walking on Air!
My shoes came in this morning. I wore them, to get the feel of them for a stroll in the park, just around the corner, with my dog. Everybody was dressed in dark colours, heavy boots or shoes and here I was, in my velvet teal blue booties, walking on air! :-)