£75 Gift Voucher
The Perfect Gift
The perfect 'shoe' present - a gift voucher redeemable against anything in the Mandarina collection.
Save the embarrassment of giving someone the wrong thing and let them decide on what they really want.
Available in £25, £50, £75 or £100 denominations. We will send the voucher through the post with pretty Mandarina ribbon and orange tissue paper.
Simple to use - the lucky recipient can either apply the voucher code at our online check out, or phone through their order to a real human being in our office on UK 01307 819488.
No hassle, no stress!
We use Royal Mail 48 Hour Tracked service for all our deliveries, but packages do sometimes take longer. If your package has not arrived in timely fashion please contact us to track the parcel.
Tel: 01307 819488 or email [email protected]
Royal Mail is generally reliable but some (random) items do take longer to arrive than usual. This also applies to returns. We have no control over this! We cannot be held responsible for postal delays.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please let us know and we can send them out 24 Hour Tracked
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight UK delivery can be arranged by calling the office on Tel: 01307 819488. The charge is by weight but it is generally around £10. There is not an option to select Express Delivery online, please call us. This service requires a signature and it is the customer responsibility to have arrangements in place to receive the package.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition. Returns instructions are provided on the reverse of your invoice.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns. Consequently delivery and postage charges are non-refundable unless your order is incorrect or faulty. For your peace of mind make sure you ask for a certificate of posting. We cannot take responsibility for items that for whatever reason fail to reach Mandarina HQ.
We will of course post out exchange items within the UK without charging additional postage fees.
We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
WEDDING SHOES
Just wanted to email to say how pleased I am with my new shoes. Navy velvet mid heel diamanté buckle, I have been searching for a pair for weeks, I am wearing them next weekend for my brothers wedding with a navy velvet dress. They are just beautiful and fit perfectly. So pleased I found your website, will definitely be recommending Mandarina shoes to my friends and family.
Best wishes from a very thankful size 9 shoe wearer.
Joy!
What joy in these dark Covid days to receive your bright orange box at my front door. What excitement to open and put on the St Moritz boots and marvel at the navy sneakers tucked beside them in the box. And what a thrill to spy silver sparkling laces secretly waiting in the toe.
The fact that we aren’t going anywhere and I don’t need any more things for my feet doesn’t matter one bit. Thank you so much for this hope and happiness!(Something my husband at the breakfast table can’t quite understand).
Very best wishes to you all. ????????????
Delighted
What fabulous shoes - I am thrilled with the pair that I received this week.First impressions of even the packaging are well above average - I loved the orange box.Shoes beautifully wrapped & protected - far better than any other website I have used.The shoe bag reminds me of a certain shop - the head office being in Paris! Shoes are wonderful - I am really delighted with them.
Fit like a glove
Just wanted to let you know that the Dachshund pumps arrived this morning and they are fab! They also fit like a glove! I also wanted to say that to find a company with such great customer service is extremely rare in this day and age and I very much appreciated your help and guidance with this purchase - it shall certainly not be my last! So, again, many thanks and congrats on having such a fantastic product!
WOW!
Hi , I have recently purchased a pair of the off white ivory and satin pearl sling back shoes .
They are amazing.
