Custom Tartan Shoes
Made-to-order tartan shoes
We offer a semi-bespoke made-to-order service, meaning we can make any of our existing Mandarina shoe or boot styles in your own tartan fabric.
The lead time for this is currently rather unpredictable due to Covid disruption, but generally the process takes about 10 weeks. We require half a metre of fabric (supplied by you), and the cost, depending on delivery requirements and complexity of the job is £225 to £275. Bespoke shoes or boots are understandably not returnable.
To proceed please purchase the style you like from our online stock, in your size, to try on for fit. These can then be returned and credited against your bespoke order.
If you have any questions regarding our bespoke ordering service or require further information please contact us at [email protected] or call Tel: 01307 819488
We use Royal Mail second class 'signed for' service for all our deliveries. This generally takes 3 to 5 days. If your package has not arrived in timely fashion please contact us to track the parcel. Tel: 01307 819488. Due to recent ongoing industrial action at Royal Mail deliveries are still a little inconsistent with some (random) items taking longer to arrive than usual. This also applies to returns.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please ring us and we can send them 1st class or Special Delivery!
UK standard signed for delivery £5.95
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight delivery can be arranged by calling the office on Tel: 01307 819488. There is not an option to select Express Delivery online, please just call us.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns.
We will of course post out exchange items without charging additional postage fees.
We are currently operating an extended returns policy due to the recent disruption at Royal Mail. We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
To the Team at Mandarina Shoes! I just wanted to say thank you. The Roadie boots are JUST what I have been looking for. You never know when leaving Austria what weather you will fly back into, and these will cover all eventualities during the winter months. Very pleased!
I would just like to say that I am absolutely Thrilled with the shoes! They look like something the fairies have made, and all in their charming little bag. The turquoise trellis pumps are really great and fit perfectly.
I just wanted to say that I absolutely love my new bright white trainers! After a long search they are just what I wanted. Bright white top and sole, with a little platform that doesn’t make your feet look huge, and more importantly they are extremely comfortable. So thank you!
Delighted new customer!
Just picked my boots up from the local post office as I wasn’t expecting them to turn up already this morning. It’s less than a week since you posted them. No problems with customs either!
They fit perfectly, with enough room to take my customised arch supports, and are both as comfortable and as gorgeous as I could ever have wished for.
Many thanks from a satisfied new customer.
SO much better than trainers!
I bought these sneakers c 3 years ago and they are the perfect travelling shoe, light, breathable, and they pack nearly flat ( important on long trips with luggage restrictions): therefore, infinitely better than trainers.