Bespoke Wedding Shoe Service
Made-to-order wedding shoes
Mandarina has created beautiful wedding shoes for some of the most high profile society brides and mothers thereof - here are some pictures to inspire.
Our wedding shoe service is semi-bespoke, meaning we can make our own-brand Mandarina core styles in your own fabric to match an outfit.
Please allow at least 8 to10 weeks lead time for made-to-order items. We require half a metre of fabric (supplied by you), and the cost, depending on delivery requirements and complexity of the job is in the region of £300.
Note: Bespoke shoes are understandably not returnable.
In order to proceed you will need to purchase a pair of Mandarina shoes from our online stock, in your size, to try on in the first instance to make sure you like the style and the fit is good. These can then be returned and credited against your bespoke order.
For more detailed information about our bespoke design service please contact us at:
[email protected] or ring Tel: 01307 819488
We use Royal Mail second class 'signed for' service for all our deliveries. This generally takes 3 to 5 days. If your package has not arrived in timely fashion please contact us to track the parcel. Tel: 01307 819488. Due to recent ongoing industrial action at Royal Mail deliveries are still a little inconsistent with some (random) items taking longer to arrive than usual. This also applies to returns.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please ring us and we can send them 1st class or Special Delivery!
UK standard signed for delivery £5.95
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight delivery can be arranged by calling the office on Tel: 01307 819488. There is not an option to select Express Delivery online, please just call us.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns.
We will of course post out exchange items without charging additional postage fees.
We are currently operating an extended returns policy due to the recent disruption at Royal Mail. We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
First Class Service
Just to say the mules arrived safely today. First class service, thank you...I think you could teach these other internet retail sites a thing or two!
The fabulous black ankle boots have just arrived and I absolutely love them. They are so soft and comfortable I cannot wait for some colder weather.
Like all my Mandarina shoes, I am sure they will be much admired. ❤️
Flourish Forever Mandarina
Long may you flourish. There is no-else like Mandarina on the market!
Despite Covid....Excellent Service
To let you know that my order arrived in two days, which would be pretty good under normal circumstances and is excellent under the present ones!
I am very pleased with my new sneakers, and my grandchildren think the snake-skin ones are very cool..
Fit like a glove
Just wanted to let you know that the Dachshund pumps arrived this morning and they are fab! They also fit like a glove! I also wanted to say that to find a company with such great customer service is extremely rare in this day and age and I very much appreciated your help and guidance with this purchase - it shall certainly not be my last! So, again, many thanks and congrats on having such a fantastic product!