Bespoke Wedding Shoe Service
Made-to-order wedding shoes
Mandarina has created beautiful wedding shoes for some of the most high profile society brides and mothers thereof - here are some pictures to inspire.
Our wedding shoe service is semi-bespoke, meaning we can make our own-brand Mandarina core styles in your own fabric to match an outfit.
Please allow at least 8 to10 weeks lead time for made-to-order items. We require half a metre of fabric (supplied by you), and the cost, depending on delivery requirements and complexity of the job is in the region of £300.
Note: Bespoke shoes are understandably not returnable.
In order to proceed you will need to purchase a pair of Mandarina shoes from our online stock, in your size, to try on in the first instance to make sure you like the style and the fit is good. These can then be returned and credited against your bespoke order.
For more detailed information about our bespoke design service please contact us at:
[email protected] or ring Tel: 01307 819488
FREE UK SHIPPING TODAY!
We use Royal Mail 48-Hour Tracked service for all our UK deliveries, but packages do sometimes take longer. If you require your shoes urgently we are happy to post them out 24-hour tracked. Please advise us of this when you place your order.
If your package does not arrive in timely fashion please contact us to track the parcel.
Tel: 01307 819488 or email [email protected]
Royal Mail is generally reliable but some (random) items do take longer to arrive than usual. This also applies to returns. We have no control over this! We cannot be held responsible for postal delays.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please let us know at the time of ordering and we can send them out 24 Hour Tracked
EU International Tracked £15 (post-Brexit customs duties may be payable and are the customer's responsibility)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight UK delivery can be arranged by calling the office on Tel: 01307 819488. The charge is by weight and it is generally around £10. There is no option to select Express Delivery online, please call us. This service requires a signature and it is the customer responsibility to have arrangements in place to receive the package.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition. Returns instructions are provided on the reverse of your invoice.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns.
Returns postage charges are non-refundable unless your order is incorrect or faulty. For your peace of mind make sure you ask for a certificate of posting. We cannot take responsibility for items that for whatever reason fail to reach Mandarina HQ. We recommend using 48-hour tracked service for all UK returns which has compensation up to £150.
Exchange items within the UK are posted out at our cost, you will not be charged additional postage fees.
We try to be as flexible as possible with all returns, however no items can be refunded until they are returned and received in a re-saleable condition.
WHAT YOU TELL US.....
Bright Sandals
Thank you for sending the size 5 Bright Summer Sandals, they fit perfectly!
I cannot thank you enough for being so helpful, it is much appreciated.
A Wonderful Testimonial!
I hope you are enjoying the changing seasons in Scotland, whilst hopefully, working towards a new collection of fabulous shoes.
I just wanted to say that, being a subtle addict to your shoes, I was out to lunch on Friday and wore the emerald green suede flats with the buttons, with a linen dress, exactly the same colour.
Your shoes caused a storm! The impact was amazing. It's always wonderful to reiterate your story, where they are made, our email links over the years, and talk about your shoes so personally. Of course, being a British is important too!
I have 13 pairs of your unique shoes, all equal in exquisite styles, comfort and flawless finishes.
I just thought you'd love to hear this!
Amazing!
WOW!! The shoes have just LANDED here and with great excitement have opened them up and tried them on - the fit FANTASTICALLY and look just AMAZING!! The outfit is not actually here at the moment (with the 'fascinator maker'!!) so cannot put the whole lot on but they look really great - seem to have lost some weight recently due to SO much catering going on so should all be looking good. Will pay the bill (which I have to say is very reasonable for the great service you have given) as soon as this weekend and aftermarth is over, but thanks SO SO SO much for all your help and the great result. Will certainly continue to pass your name around to everyone who loves/needs shoes and hope I can get more happy customers for you! Thanks and I am sure I will be in touch again in the future.
Delighted with the shoes
Wow! I am delighted with the shoes. They really are lovely- perfect fit and beautifully wrapped . Thank you, I shall certainly recommend you.
Comments from Vogue
We were delighted to receive this message from a member of Vogue's fashion team the other day:
"Our readers love to have quirky original pieces you don't see everywhere! I saw someone in John Lewis the other day wearing a pair of your boots- I think they were bright green- they're so distinctive I knew instantly they were Mandarina!"
