Bespoke Wedding Shoe Service
Made-to-order wedding shoes
Mandarina has created beautiful wedding shoes for some of the most high profile society brides and mothers thereof - here are some pictures to inspire.
Our wedding shoe service is semi-bespoke, meaning we can make our own-brand Mandarina core styles in your own fabric to match an outfit.
Please allow at least 8 to10 weeks lead time for made-to-order items. We require half a metre of fabric (supplied by you), and the cost, depending on delivery requirements and complexity of the job is in the region of £300.
Note: Bespoke shoes are understandably not returnable.
In order to proceed you will need to purchase a pair of Mandarina shoes from our online stock, in your size, to try on in the first instance to make sure you like the style and the fit is good. These can then be returned and credited against your bespoke order.
For more detailed information about our bespoke design service please contact us at:
[email protected] or ring Tel: 01307 819488
We use Royal Mail second class 'signed for' service for all our deliveries. This generally takes 3 to 5 working days. If your package has not arrived in timely fashion please contact us to track the parcel.
Tel: 01307 819488 or email [email protected]
Royal Mail is generally reliable but some (random) items do take longer to arrive than usual. This also applies to returns. We have no control over this! We cannot be held responsible for postal delays.
Please provide us with any useful additional delivery information when you order, such as "Leave in Porch" or where to leave the package if you are out.
If your shoes are urgent please let us know and we can send them out 1st Class.
UK standard signed for delivery £5.95 (3 to 5 working days)
EU International Tracked £15 (post-Brexit customs duties may be payable)
Rest of World International Tracked £25 (customs duties may be payable)
Express /overnight delivery can be arranged by calling the office on Tel: 01307 819488. There is not an option to select Express Delivery online, please just call us.
No quibble, no reason to hesitate! If you do not look and feel fabulous in your Mandarina Shoes or Boots you can return them to us for a full refund or exchange, providing they are unused and in re-saleable condition. Returns instructions are provided on the reverse of your invoice.
Goods must be returned to us within 30 days for a refund, after that a credit note will be issued. If the shoes are a Christmas or birthday gift, or you are an overseas customer, we do understand that this process may take a little longer. We regret as a small business we are not able to offer free shipping or returns. Consequently delivery and postage charges are non-refundable unless your order is incorrect or faulty. For your peace of mind make sure you ask for a certificate of posting. We cannot take responsibility for items that for whatever reason fail to reach Mandarina HQ.
We will of course post out exchange items within the UK without charging additional postage fees.
We try to be as flexible as is reasonably possible with all returns, however no items can be refunded until they are returned.
WHAT YOU TELL US.....
My Wedding Shoes
An enormous thank you for the bespoke wedding shoes you made to match my dress. They are absolutely perfect.
Don't Stop!
I ALMOST have to ask you to stop sending me emails because I always want something from you. I love my new Chelsea boots. Thank you for sending them so quickly.
Wonderful Shoe Company!
Dear Wonderful Shoe Company, thank you for your speedy service and lovely shoes which are going to make me very happy!
Thank you for such a quick refund
My refund was processed with impressive speed, thank you. Other companies can take several weeks. I'll be back! Your shoes are superb quality.
Crufts with our Shoes!
Just wanted to let you know my shoes have arrived.
Fabulous box, beautifully presented and the shoes are just perfect!
I will be back for more as soon as I start going out again!
I will let you know if they get to Crufts.
